Sheraton Miyako Hotel Osaka, a 4-star property featuring 9 dining venues and an indoor pool, sits next to Osaka Uehommachi Station. The hotel provides direct airport limousine service from Kansai International and Itami airports with a dedicated stop at the entrance.
Contemporary City-View Accommodations
Modern rooms at the Sheraton feature city views through large windows, equipped with flat-screen TVs, minibars, and electric kettles. Fresh sleepwear and Japanese-style bathrobes are provided daily.
Diverse Dining Options
Top of Miyako Restaurant serves international cuisine with 21st-floor city views. Restaurant UEMACHI prepares traditional Japanese dishes, while SHISEN specializes in Szechuan cuisine. CAFÉ BELLE offers homemade bakery items and delicatessen options.
Premium Wellness Facilities
The Miyako Health Club features a heated indoor pool, sauna, and fitness center. Guests aged 12 and over can access these facilities between check-in and check-out times.
Central Transport Hub
Sheraton Miyako Hotel stands 10 minutes' walk from both Tanimachi9-chome and Tsuruhashi stations. The property is 15.5 miles from Itami Airport, offering easy access to Nara and Kyoto.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
6-1-55 Uehommachi Tennoji-Ku Sheraton Miyako Hotel Osaka B1F
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Reviews and Ratings
Feedback from previous guests about their experience.
84%
enjoyed the hotel and would happily stay again
8.4/10
Great
Rooms
7.2
Location
9.0
Service
6.4
Dining
6.4
Guest reviews
8.4/10
based on 5 reviews
4/5
based on 1747 reviews
7.9
7.9/10 based on 395 reviews
#2 of 15 hotels in Tennoji based on Tripadvisor
Douglas
United Kingdom,
March
2025
5.2/10
My stay at the Sheraton Miyako Hotel Osaka was quite enjoyable, thanks to its fantastic location and comfortable room. However, I ran into some issues with the air conditioning and dining staff that put a bit of a damper on the experience.
Rooms
8.0
The Premium King room was spacious and clean, featuring comfortable furniture and a nice big TV. However, the air conditioning was slow and unresponsive, making it tough to get the room to a comfortable temperature.
Service
6.0
While most staff were polite and friendly, I found restaurant staff a bit confused about the menu and discounts, which was frustrating. Overall, the front desk staff was efficient.
Location
9.0
The hotel is perfectly situated atop Uehommachi station, making it super convenient to get around Osaka. Plus, there's a shopping mall right nearby and airport buses stop at the hotel entrance.
Dining
6.0
The breakfast buffet had a decent selection, but the western choices were limited and they started clearing it down too early. Dining staff need training to ensure better customer service.
Facilities
7.0
Facilities included useful amenities like a Handy Phone and complimentary water, but I was disappointed that there was a charge for the swimming pool. There were also some minor issues with room housekeeping.
John
United Kingdom,
January
2025
5.2/10
Overall, my stay at Sheraton Miyako Hotel Osaka was pleasant due to its great location and friendly staff. However, I faced some issues with the Wi-Fi connectivity and the dining options could be improved, especially for Western tastes.
Rooms
7.0
The rooms were spacious, clean, and comfortable, though a bit dated compared to newer hotels. I found the bed particularly cozy, which made for a good night's sleep.
Service
8.0
The staff were generally welcoming and courteous. I appreciated their efforts when I realized I had left my headphones behind; they quickly helped me retrieve them.
Location
8.0
The location is fantastic, right above Kintetsu Uehommachi Station, making it easy to get around. There's a direct airport bus and plenty of eateries nearby, although the area felt a bit quieter than I expected.
Dining
5.0
I was a bit disappointed with the dining options. The breakfast was average with limited Western choices, and I had to wait quite a while for some dishes like fried eggs.
Facilities
6.0
The hotel offers essential facilities such as an airport shuttle and dry cleaning. However, the Wi-Fi was frustratingly slow and unstable, which detracted from the overall experience.
Evelyn
United Kingdom,
December
2024
6.6/10
I enjoyed my stay at Sheraton Miyako Hotel Osaka. The location is fantastic, close to subway stations and shopping centers, which made exploring the city so easy. The bed was comfortable, and the room was quite spacious. However, I was disappointed by the lack of complimentary access to the fitness center, which I believe should be included for all guests. Overall, it's a solid choice for visiting Osaka but with a few areas that could be improved.
Rooms
8.0
The room I stayed in felt newly refurbished and was spacious with comfortable beds. The bathroom, however, was pretty standard and could use some updating.
Service
6.0
While the service was generally friendly, I found some staff had limited English proficiency, which created a bit of a communication barrier at times.
Location
9.0
The hotel is conveniently located next to the Kintetsu train station, making it very easy to access Kyoto and Namba. Plus, there are great shopping options nearby.
Dining
7.0
The breakfast buffet offered a good variety of options, but I found it somewhat repetitive after a couple of days.
Facilities
5.0
While the hotel has a gym that allows 24-hour access, I was disappointed to find I had to pay extra for its use. The pool also had extra charges, which felt unnecessary for a hotel of this standard.
Christopher
United Kingdom,
October
2024
6.8/10
My stay at the Sheraton Miyako Hotel Osaka was a mixed experience. While the location was fantastic, with easy access to the subway and airport, the condition of the hotel left much to be desired. The rooms felt outdated, and I faced issues with the air conditioning, which negatively impacted my comfort during the nights. Overall, it was convenient, but I wouldn't rush back. 🌆😕
Rooms
5.0
The rooms were a decent size, but many of them seemed old and in need of a make-over. My room was quite warm due to poor air conditioning, affecting my overall comfort during the stay.
Service
6.0
I found the staff to be friendly and helpful, but I struggled with some language barriers. There were issues with my Marriott loyalty status and check-in was not as welcoming as expected.
Location
9.0
The hotel's location is a major perk, situated right above the subway station and close to airport shuttle services, making travel very convenient.
Dining
7.0
I enjoyed the buffet breakfast with a good selection of both Japanese and Western dishes, though I found some service aspects could be improved, especially during busy times.
Facilities
5.0
While there are several facilities available, including room service and a welcome drink, the limitations such as charged access to the fitness center were disappointing.
Charlie
United Kingdom,
October
2024
6.0/10
I had a pleasant stay at Sheraton Miyako Hotel Osaka, with great convenience due to its prime location near the train station and airport shuttle. The room was spacious, comfortable, and well-equipped, providing a nice retreat after a long day of sightseeing. However, the service was a bit inconsistent, which was a letdown considering the expectations set by a five-star hotel.
Rooms
8.0
My room was spacious for Japanese standards and had comfortable beds, but there wasn’t a desk which made working a bit tricky.
Service
6.0
While the staff was generally polite and helpful, I encountered some language barriers, and the housekeeping service was not very consistent—they didn’t clean the room for the first two days.
Location
10.0
The location was superb! It was conveniently situated right by the Uehonmachi station and near the airport limousine bus stop, making it easy to travel around.
Dining
7.0
Breakfast was nice, offering a good mix of western and Japanese dishes, though it felt a bit crowded with tour groups and the buffet was closed down earlier than expected.
Facilities
6.0
The facilities included a paid swimming pool, which I think should be complimentary for hotel guests, and the mini bar items were chargeable, which felt a bit stingy.
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